100% Authenticity Guaranteed
One of the most common worries when shopping for a luxury product online is whether or not the item is genuine. This is understandably a major concern for most shoppers especially when you are outlaying a significant sum for your luxury item. It is our aim for us at PreLoved Branded Jewellery to assure you of 100% authenticity.
How we achieve this:
Following an initial declaration of authenticity by the seller via our online form, the item is then sent to our in-house expert who will perform a thorough inspection to ensure its authenticity before it is made available online. On occasion, if there is any doubt we will seek assistance in the authentication process by independent experts or the manufacturer of a specific brand.
This authentication process is of paramount importance to us and the reputation of our company and we have great faith in our ability to differentiate between authentic and counterfeit items. However, for peace of mind, we offer a 100% refund, including the cost of return shipping, in the event of proof of the sale of a replica item. When you shop with us, you can be confident that you are purchasing a quality, genuine item.
PreLoved Branded Jewellery.Com is not an authorized dealer and has no affiliation to the manufacturers of the items offered for sale. All brand names and trademarks are the property of their respective owners and are used for identification purposes only. All items offered by PreLoved Branded Jewellery.com are guaranteed to be 100% genuine and 100% Unworn if specified(New- Unworn).
Another common concern to customers dealing online is the security of your valuable item. Once your item has been seen and photographed by us, we will return it to you for safekeeping by courier or tracked and insured postage until we have a buyer. Any items we hold on your behalf are stored in a secure location.
We also offer an appointment service for us to view and photograph your jewellery whilst you wait.
Upon purchase, we require cleared funds or payment by PAYPAL service prior to dispatch.
We have a 14- day return policy if you are not satisfied with your item. Please see our returns policy for more information and terms and conditions.
Please contact us to discuss any concerns or questions you may have. Our friendly sales team are on hand to advise
you to ensure an easy and safe transaction.
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